General Information

New Connections

For all new connections to our network refer to How to Get Connected. Please allow at least 7 working days for your Customer Initiated Work Request (CIWR) application to be processed.

If you suspect that any additional network alterations are required, you will need to contact a contractor holding the appropriate certification to work on the Westpower network.


Extensions to the Westpower Network

If a network extension is required, a detailed concept plan outlining the anticipated load, intended conductor size and any other relevant information should be submitted to Westpower along with your CIWR.

This will be used for initial concept approval. When you have received notification of concept approval, relevant regulations and Westpower’s construction standards will apply and determine the pre and post construction processes that will be followed.

As approval for a concept design may need significant engineering input, at least 14 working days should be allowed from the time the initial design is submitted – see Network Extension Process.


Energising an Installation

When metering/inspection and associated work has been completed and the installation is ready to be energised, please email your request to along with a copy of your Network Connection Agreement, COC and ROI.  Please provide the date and time you would like the energisation to take place and we will contact you to confirm arrangements.  (Westpower will require at least 48 hours notice.)